Returns & Exchanges

At Support 81 Iron Range, we value your satisfaction and want you to be confident in every purchase you make.

Return Policy

  • You may request a return within 14 days of receiving your order.
  • Items must be unworn, unused, and in original condition with tags attached.
  • Returns that do not meet these conditions may not be eligible for a refund.

Exchange Policy

Exchanges are allowed for different sizes or colors, subject to product availability. If the item requested for exchange is not available, we will offer store credit or a refund.

Non-Returnable Items

  • Clearance or sale items.
  • Customized or special-order items.
  • Gift cards.

How to Start a Return/Exchange

  1. Email our team at returns@support81ironrange.com with your order number.
  2. We will respond with a return authorization and shipping instructions.
  3. Once we receive the product and inspect it, a refund or exchange will be processed.

Refunds

efunds are processed to your original payment method within 7–10 business days after approval. Shipping costs are non-refundable unless the item was incorrect or defective.

Customers are responsible for return shipping costs unless the error was ours.